The Terradare Team provides services for helping teams work efficiently and worry-free

Our plans were designed to 1) enhance use of systems used by your teams 2) continuously provide you with time-saving opportunities to do more with less time and 3) eliminate overhead on hiring a tech-savvy or dedicated technical resource to support your business.

We compliment the traditional Support-as-a-Service offerings by focusing on just supporting your cloud-based applications. If you have a computing device and a connection to the internet, we can optimize your productivity for you, to anywhere and from anywhere.

 

Support Plans


 

All plans include:

 
  • 24/7 case submission

  • Monthly activity report

  • Field management

  • Validation rules

  • Formula development

  • Trigger and flow support

  • Reports and dashboards

  • Email and event sync

  • User management

  • Permissions management

  • Templates*

  • Campaigns*

  • Lists

  • Form

  • Data mapping

*Design available as an additional service.

Support Options

Enhance your your support package with these available add-on services:

 
  • Quarterly face-to-face meetings

  • Monthly activity reports

  • Portfolio Manager

  • Implementation Specialist

  • Online or classroom training

  • Data cleaning, formatting, standardizing

  • Documentation

  • Creative design

  • Data sync

  • Subscription management

  • Custom development

  • 3rd party Integration

  • Data validation

  • Road-map management

  • Centralized resource portal

  • After-hours support

 
 
 

Why choose us?

We optimize business systems to run cost-effectively and automate work effort to help you grow.

 

Apps and Services We Support

 
  • Business Intelligence

  • Channel portals

  • Cloud integration

  • Cloud storage

  • Customer portals

  • Email

  • Employee Portals

  • Marketing

  • Sales

  • Site hosting

  • Customer Support

  • Data retention

  • Database

  • Domain

  • eCommerce

 

Support plans are priced per app and by team size. Service bundles available for 2 or more apps and services selected.


 

Our Process

Our approach to supporting your team starts with a series of meetings to 1) understand the challenge being faced and 2) understand the goals of the business and 3) understand your short- and long-term plans.

With information in hand, we will present to you a scale-able support package aligned to your business.

Once a plan is accepted, we 1) provide you with access to our team and what to expect 2) familiarize ourselves with your systems and processes 3) integrate with your team to provide support when you need it.

To get started, submit your request to schedule a support plan assessment with us or book an appointment online.